Careers

The Warehouse Manager oversees the receiving of all orders and shipping of all customer orders as well as inbound sales and customer inquiries. This position also coordinates with various service providers and may need to travel to a services providers site. They work with each department to receive and properly store orders and ensure the warehouse is properly maintained.

The warehouse Manager is responsible for providing employee oversight of warehouse staff and works closes with the Store Manager and Administration.

Primary Responsibilities

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts to ensure proper amounts of products to be shipped and shipping materials are stocked.
• Maintains physical condition of warehouse by inspecting equipment; issuing work orders for repairs and requisitions for replacement.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

We are an Equal Opportunity Employer and are committed to excellence through diversity.

This is a split role position.  

Bookkeeper: The Bookkeeper’s responsibilities are to accurately record all day-to-day financial transactions of our company. Job duties include process accounts payable and receivable and managing invoices, tax payments, and payroll. Works closely with the CFO who provides guidance and oversight as needed. Knowledge of Quickbooks software is required.

Customer Support Agent:  The Customer Support Agent will handle customer inquiries via telephone, email, and online chat for the company’s extensive e-commerce operations. A general understanding of basic website function is helpful, but not mandatory.  

Responsibilities

• Record day to day financial transactions and complete the posting process
• Verify that transactions are recorded to the correct accounts
• Process daily deposits.
• Process bi-weekly payroll.
• Record and process all accounts payable and receivable.
• Answer phone calls and respond to the online chat in order to help address customer inquiries
• Utilize the company’s ticket support system to handle customer support requests.

We are an Equal Opportunity Employer and are committed to excellence through diversity.

Cashiers are responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions.

Primary Responsibilities –

• Greet every customer that comes in.
• Answer customers’ questions and get a manager if answer doesn’t solve the issue.
• Scan items and ensure pricing is correct.
• Take coupons and scan correctly.
• Dispense correct change.
• Take money in the form of cash, credit card, or check.
• Ask for one or two forms of ID to confirm identity.
• Validate checks.
• Issue receipts, refunds, and credits.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Change receipt paper as needed.
• Resolve amount discrepancies.
• Bag items carefully.
• Wipe down check out cash register area.
• Return unwanted items to shelves.
• Daily, wipe down checkout counters., empty trash, sweep floor (whatever it takes keep the area clean).

We are an Equal Opportunity Employer and are committed to excellence through diversity.

The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store. Overview performance and responsibilities and completing employee performance reviews. They also work closely with the Admin team and Assistant Manager to complete the monthly orders for the store. This position will be responsible for monitoring and reporting on the financial performance of the store, effectively pricing products and implementing any necessary changes to ensure the stores profitability.

They will ensure the proper maintenance of the facility and property by providing oversight to the various internal teams.

This role is crucial for maintaining the company culture and public perception as determined by the company’s branding guidelines.

Primary Responsibilities –

• Recruiting
• Training
• Product pricing and placement
• Supervising and appraising staff
• Dealing with customer queries and complaints
• Weekly financial reporting and strategizing
• Maintaining company culture and enforcing company policies.

We are an Equal Opportunity Employer and are committed to excellence through diversity.